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Thread: How to tell the ICC which award flights to book?
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Old Sep 14, 2011 | 5:49 pm
  #8  
rankourabu
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Join Date: Jan 2002
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segment by segment is the only way

I tried YYZ-FCO via PHL.
I made the mistake of telling the agent YYZ-FCO - there was no going back, only a few options showed up on her screen, and YYZ-PHL-FCO was not one of them. There was no convincing to go back and check it seperately

HUACA - same voice HUACA same voice HUACA - different agent - and voila. Told the man to do YYZ-PHL, then PHL-FCO, of course it was available
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