Originally Posted by
1K_From_SNA
I flew last Friday night on a red eye and back on Sat with $200 ecert applied and everything showed up as expected on Sunday. Outbound was W and return was L, with all upgraded to NF. Not sure what would have been different with mine.
OP had sent in a missing mileage request and had the flight denied due to being "free."
I don't however believe the e-cert had much, if anything, to do with it. The denial for "free" flights can happen for many reasons--I've had upgraded flights denied for that reason before, for example, as well as partner flights (US, CO).
Always, a brief note/letter plus the BPs faxed to MP has resolved the problem. Well, except for when UA and DL had codesharing (!) and one of my DL flights never posted to UA.