Can I have a real growl about the NZ web site - I hope it is not because of Telecom as the ISP. Tonight I tried three time to book WLG - MEL for Bag + works, and each time it either timed out, or I lost patience. After finally succeeding on the 4th try, I then tried to book seats, which I did, but on asking for confirmation I got a reply saying that it was not available.

This has happened to me before - what is going on?

I hope this is not NZ's retribution for a closet Oz fleeing NZ to go to the Melbourne AFL Grand Final, nor after becoming slightly addicted to Rugby after living in NZ for many years thinking again very quietly that the Wallabies are going to sneak up on the All Blacks and beat them yet again.

I am one of your strongest supporters as an airline, so please NZ reassure me that you don't descend to those levels, and try to fix the problem.