FlyerTalk Forums - View Single Post - Updated: Award Redeposit and Reissue Rule Change
Old Sep 13, 2011 | 7:39 pm
  #3406  
Watchful
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Originally Posted by JanetW47
The past availability and flexibility of award travel have made us feel like valued customers. I would ask that Delta management take into account passengers' trust and loyalty in decisions regarding the Skymiles program and its potential impact both positive and negative on customers.
Excellent post Janet. ^
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