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Thread: Annoying Change on Southwest.com Regarding Companion Pass
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Old Sep 13, 2011 | 4:03 pm
  #8  
Tim in Hollywood
20 Years on Site
 
Join Date: Jun 2002
Location: Hollywood, California, USA
Programs: WN Companion Pass, former HP Gold and AA Gold
Posts: 271
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My wife and I both have CPs that expire 12/31/2012.

For quite a while, one of our accounts had the CP status bar (% toward qualification). The other account never had it.

Consider this another perk of RR 2.0.

It continues to amaze me that the web site is such a complete disaster. Though I will likely never know, I would love to know about the internal communication between the IT staff/contractor and management. Does upper management even realize what a complete boondoggle their site is now? They have to, right? Right?
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