Originally Posted by
WineAGcom
We all know this happens because to err is human. This doesn't mean we should accept it with a "things happen" attitude or "nothing bad happened so let it go". When something like this happens the hotel should step up and go above and beyond to make amends... to show a real concern for their error.
Here is where I disagree. Indeed, "nothing bad happened so let it go." Yes, this is an unfortunate mistake, but, seriously, what is the probability that anything really adverse would come from such a case?
And why is everyone's first inclination whenever a service provider makes a mistake to pull out the "compensation" card?