FlyerTalk Forums - View Single Post - Damaged Checked Baggage but full reimbursement and a happy ending... :)
Old Sep 12, 2011 | 9:12 pm
  #3  
707Flyer
 
Join Date: Sep 2007
Location: DCA/IAD
Programs: Deciding Which Airline to Fly in 2012
Posts: 420
Great story, and congrats to the Frontier employees who made this all happen.

Glad to see someone in this industry taking pride in their service, because it sure isn't happening on UA, or even WN anymore. Makes me feel good about giving F9 extra $ for all those Classic + tickets.
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