<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by epigram:
no kidding... there are ignorant agents out there. i remember once being bussed to BUF from YYZ, BUF-EWR and then bused to JFK for JFK-HKG because the agent:
1. had never heard of mexicana
2. did not bother to check if there was any airline that did YYZ-JFK
3. did not sell mexicana tickets</font>
And then there's the travel agent who thinks ORD is Orlando instead of Chicago !!