<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by fakecd:
I don't see how the seats are easier to obtain from the website. If you asked your agent to make a reservation for Y/B classes, wouldn't it be just as easy, because they come from the same inventory pool?</font>
here in SIN, most travel agents have little or no idea what booking class tickets are in, just that it's economy and (usually) you need 2 or more persons in the same booking to get the discounted price.
so when they say that a particular flight is full, they mean that the G/V/whatever class of tickets they are selling are filled up - it rarely occurs to them to suggest another booking class.
so it's easier to get a seat on a "fully booked" flight from cx.com rather than having to explain what booking class is and getting the travel agent to do it for you.
