with respect, GETTING to the lounge was fine; it was gust that once I was there.. i thought the signage was light, there was no sign of life behind the bar, it wasn't clear how to get some food / snack if you were sitting out by the big chairs, i heard people keep asking 'where are the papers / mags'.. i LOVE obscurity, but there is a time and a place - probably NOT when I've just got off a 12-hour flight!