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Thread: Can't reserve business class seats on redemption
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Old Sep 10, 2011 | 6:16 am
  #10  
CX100Silver
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Originally Posted by mercflight
Just ticketed C class award seats with them for mid December, they told me that I could have seats assigned after Sept 11. Might be an issue of them loading winter schedules, aircraft assignments etc around that date. I'll see next week and report back

I live in Singapore. Having an award redemption ticket on TK (using SQ Krisflyer miles) on 11Nov IST -> BKK on J Class. I called TK office in Singapore, she could assign the seat for me & my wife straight away. Now on seats 2A & 2B.

After that, I tried to do another dummy booking on TK website on same flight, I go to the Seat Selection (at the last step of the booking process), it already shows 2A & 2B are "Occupied". Meaning that my seat allocation was done.

I guess you can ring them again to try..?
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