Originally Posted by
8C4IOW
Management wants customers to book from the website but the website doesn't work so customers book from Expedia or the like, which cost the company more. Wouldn't it be cheaper to redo the whole website? They inherited the Midwest site which had more capabilities why didn't they use the services of the that site?
They really do need to do something about the website reliability and functionality. You bring up a good point about the YX site...some people were critical of the site and its abilities, but the F9 site is missing a lot of the functionality YX supported a handful of years back.
Changing to a new website platform is a huge project, and while I hope it is in the works, I don't want them to make it worse by cramming something in.