Originally Posted by
CalFlyer
Come on, get real. EK Y is only superior when it comes to in-flight entertainment, but that is it.
The seats are more cramped than with most competitors (esp. Gulf airlines like QR or EY, but even European airlines -- who puts 10 seats across on a B777???). Service is hit-and-miss, and crew members are often disengaged and just waiting for the chat hours in the galley.
Their ICE is great! But, I can only compare with those I have flown myself. Compared with most US and European carriers, I think EK really sticks out.
As already stated, I can agree in their hit-and-miss service. On a recent FRA-DXB I had a very good first impression of product as a whole. A DXB-DAC leg same day, felt like an entire different carrier (Perhaps a less prioritized route): Older AC, old seats, disengaged service, not ICE etc.