I learned about the story tonight. I find it amusing and sad. Of course, Mr. Turnbull is a figure of controversial, but his action seems to be bit "too much." He is the head of a company but acts like a little kid trying to seek revenge. The morale of CX has not been great, due to low pays of F/As and many internal problems. Mr. Turnbull is the head of a company and needs to act like a leader, instead of a little kid. Firing an employee based on a personal reason is ridiculous and creates a culture of fear. The pilot is not right in throwing nuts to him, but does he need to be fired?

I can't believe CX will spend so much time and money on a small event like this one. can't you just brush it off and move on? If I am Mr. Turnbull, I will go talk to the pilot directly and talk over it. Why are the pilots so mad at him? Why are the communications between CX and its employees is so bad? Why can't CX breed a new senese of loyalty among employees?

Gosh... this story will become another legendary CX tale! I feel bad about the pilots but he can perhaps find another job soon.

Carfield