FlyerTalk Forums - View Single Post - Is customer service better standing up or sitting down?
Old Sep 8, 2011 | 4:54 pm
  #47  
wbl-mn-flyer
20 Years on Site
 
Join Date: Aug 2002
Location: MSP (Mahtomedi, MN, USA) - Delta hub captive, Marriott Gold, US Mint Silver, CVS Red
Programs: "We've been starving, and sitting on a ham sandwich the whole time."
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Sitting down. If that makes the agent more comfortable. If someone is asking you for help, and you're not comfortable? You're not going to be 100% on the job. So yeah. Whatever makes the agent more comfortable, I want that one.

And my guess is, that means sitting.
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