This isn't necesarily UA/CO specific, but I was recently talking to an RCC (or maybe it was PC - they all flow together on a multi-leg itin) agent who was bemoaning her situation of having to tell people that they were not allowed in to the club and not really having the means to enforce it. In her words, "we sit here at a desk as gatekeepers, but we have no gate!"

I don't have much experience, but with the intricacies of club entrance policies, I can imagine that there are a fair number of pax who arrive in the club expecting entry only to be denied and don't take particularly kindly to it. In almost all of the lounges I have seen the employees just sit at a desk and don't have any practical way to stop anyone from entry other than a firm "NO".

Does anyone have experience with a disgruntled pax not taking no for an answer and just barging in? What would the agent do, and what would be the consequence for the pax? It might be as simple as calling the cops, but perhaps there is some hidden trapdoor that that drops the offender into a NoS