Originally posted by Chek Lap Kok:
Nevertheless, my point is simple, as a satisfied customer I find the comments made somewhat astonishing. The complaints here are replicated in other programmes I have been in yet there seems to be something personal attached. The service my staff and I have been given are unquestionably good with the odd screw up.
So what you're saying is that you've received good service from Asia Miles ? Pray tell, give a few examples to counter Guy Betsy's description so far. Did you have difficulties in redeeming awards ? Who are on your Group Nomination Form, and how easy was it to change the names on this list ? How did you get around the US$ 40 processing fee charge in changing a name on this form ?