This is BS. Dispute the charge.
Not impressed with budget. I use Hertz weekly for business but used some credit card points for a recent rental with budget. Paid $3 to get my DL points....guess what...no points.
Car had a toll reader on it....guess what....got fined for going through the toll. So obviously budget does not keep the toll readers up to date.
Oh, and the car was a piece of junk.
If I stick to Delta, SPG, and Hertz, I have no issues. Everytime I go outside that box I seem to get screwed.