I emailed ambassador services about 24hrs ago, no response. Similarly no response on the priorityrewards thread that is monitored by ICH staff...both a bit disappointing.


it seems palazzo and Venetian just keep on taking away more and more RA benefits, if you check out the promo for the 25K bonus points, you'll see small print....

"Please be aware that all Royal Ambassador benefits apply at this InterContinental Alliance Resort with the exception of the 24hr room guarantee"

http://www.ichotelsgroup.com/interco...-ResConf_VP25k


it looks like they have no idea what priviledges RA will get at these properties, one promo says RAs dont' get mini-bar but a $100 off the drinks bill per stay , and this promo says ALL RA benefits are in place except for the 24hr booking guarantee. what is going on ?