Originally Posted by
FrequentFlyer9000
An SPG phone rep on the Plat line was recently so helpful and pleasant that I want to somehow leave positive feedback. What is the best way to do this so that the feedback actually makes it to a human and hopefully their superior? Perhaps the Lurkers could help out here. Thanks!
1. You can send him/her a "
Thank you Card"
2. You can ask for the email of his/her supervisor and then follow up with the compliments.
3. You can forward your compliments to any one of the lurkers.
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Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd