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Old Sep 6, 2011 | 3:31 pm
  #4365  
Uncle Lars
All eyes on you!
20 Years on Site
 
Join Date: Jul 2005
Location: Salt Lake City
Programs: Delta DM and 2 MM, Hyatt Globalist, Marriott Lifetime Gold, Hilton Gold
Posts: 619
Please excuse me if this post is misplaced or naive. I am a KVS newbie and Ihave searched around a bit on KVS and Delta but have not found this exact issue.

I have been trying KVS since DL's award system is dysfunctional. A big peeve I have with dl.com is that when I look for 2 seats, many times only 1 Low award is available, and the other seat is only available at the Medium level. You can't tell this from the dl.com site - when searching, it will offer you the lowest level (for both of the 2 passengers), but then when you try to book, it will give the ever-annoying "your flight just sold out" message because there's really only one low seat.

Now, using WSpan mode in KVS and looking for 2 seats, I get the very same issue, in that those same flights shown on dl.com show up in KVS as available in YS+ for 2 seats. So, am I correct that (like the dl.com search engine) KVS has no way of knowing whether more than one of the available seats on DL is a Standard award? Or am I (hopefully) doing something wrong? Thanks.
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