Hi Everyone,

I am on my first RTW, and am doing the One World Explorer 5 continents (LLONE5) ex AKL.

I booked my first intl flight (AKL-SYD) and the rest of the ticket as OPEN.

I am now in Sydney and I called today for the first time to book my next segment (SYD-CNS).

Gave him the flight info and confirmed the seat availability. After that he told me that I would need to go to a ticket office in the city to get my ticket "CHANGED" and it would cost $25. His reasoning is that the ticket is being CHANGED from an open ticket to one with a flight number.

Is this guy correct or is he misunderstanding the whole open ticket idea? I have 20 segments on my OWE ticket, if I need to pay a ticket change fee everytime, it's going to significantly add to my ticket costs.

What is the magic phrase that I must say to the airlines when I want to use my open-dated segments in the future?

Thanks.

Alex