Originally Posted by
SATTSO
You are correct in asking how big of a "scene" she created. If the police were involved, it is safe to say it was a big scene, or at least one of the STSOs thought so. Of course, that is subjective.
everything else that happened tells me they are sending her info to regulatory, and regulatory will decide whether or not to send her a fine (again, depending upon how big a scene). That was most likely the purpose of going on the plane to look at the identification - more than likely a STSO wanted to confirm a name or address on the identification (which they should have gotten right at the checkpoint - just my opinion). So the "follow-up" was not harassment, I do not think.
"Scene" is a bad term. It can mean anything from being rude to actually violating rules. We still don't have cold hard facts of who said what and when. I can say that if real LEO's actually responded at JFK and actually spoke with OP's wife, it's a lot more serious than "bad attitude."
The issue here isn't even necessarily what records TSA kept, but what records the LEO (which agency?) made and kept.
If TSA does propose a fine (note, use of the word "propose"), then OP's wife can contest the facts if they are wrong.
In the meantime, "scenes" don't get anybody anywhere.