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Old Sep 5, 2011 | 1:09 am
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mherdeg
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EasyUpdate is being unusually verbose

A friend reports that United EasyUpdate has sent her three reminder e-mails and made two phone calls (at 1 a.m. and at midnight Pacific time on separate days) to remind her that an upcoming flight on Tuesday morning is still scheduled for an on-time departure.

She did tell it "contact me at any time" (to slightly increase the odds of finding out about a cancellation) but I don't think she was expecting the system to be so clingy.

Is anyone else seeing similar communications?
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