Originally Posted by
MR_MAMA
Ask for their email address, you can email them the number. I've done that several times
Originally Posted by
cfischer
I forget them at home ALL THE TIME
Would have needed them this weekend. I always write to Delta to compliment (and complain if necessary) and I believe this helps as much (or more) as a job well done cert.
Both are correct. All the employee needs is the cert number, so you just need a way to get them that. You don't actually have to turn the cert in. Emailing CC will also enable the employee to get a similar (and actually better) reward from their supervisor if they desire. So if you really want to reward someone, give them a JWD and write in.