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Thread: Lost keys
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Old Sep 4, 2011 | 4:10 pm
  #1  
Harlem
 
Join Date: Mar 2010
Programs: DL DM, Marriott TE, and Reformed AMEX Cent
Posts: 332
Lost keys

I lost my car rental keys - yuck. I called Hertz and they said it would be at least $325 to replace them. They said they would give a code to a licensed locksmith. They claim they don't have a spare set.
Fortunately the car is cheap (only $25 day) and fortunately I don't really need the car to get around - so I will wait a couple more days until Tue morning to see if someone has turned the keys into a neighborhood location (they are currently closed for the holiday).

My questions are these.
1. Don't you think they have a spare set at the regional office where the car was purchased? Couldn't they FedEx me the spare?
2. If I had a locksmith come and make a key am I obligated to replace the key fob and the key or just the key?
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