FlyerTalk Forums - View Single Post - Article: "JetBlue's Flawed Customer"
View Single Post
Old Sep 2, 2011, 8:11 pm
  #11  
JAX2BOS
 
Join Date: Nov 2006
Location: Orlando, FL
Programs: Marriott Titanium, Hilton Diamond, United Airlines Gold
Posts: 333
Originally Posted by BearX220
And indeed two of the three of us were rebooked on the B6 BOS-SEA nonstop that afternoon; my kid and I got the last two seats. Because B6 does not interline, my wife was forced to stay overnight at Logan and get a B6 itinerary the next day. So, a $200 hotel room plus meals, she missed a half a day's work, and got back to SEA 16 hours later than booked... because B6 transcon frequencies are thin and they wouldn't book her/us over to another carrier. No compensation from B6, not a grape.

We haven't flown B6 since. When I'm flying for work I can't afford such delays, and when we're flying for leisure we don't want to risk them.
We interline with AA a lot in BOS during irops now according to my friends in customer service there. The agreement may not have been in place when you were stranded, which I agree was awful when we had ZERO relationships (hello Feb 07)....
JAX2BOS is offline