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Old Sep 1, 11, 2:30 am
  #4  
saneman
 
Join Date: Sep 2010
Programs: Avis Preferred Plus
Posts: 622
Here is a new wrinkle. I am flying out with relatives on Friday Sep 1.
I will be flying from Atl to a certain destination in the northeast. My relatives are flying from Bloomington to the same destination and will join me in Atlanta. I thought we could all use our 4 credits to get upgrades for everyone.

The Elite customer rep tells me we cannot upgrade for these flights via vouchers on Friday because economy class is full, even though there are seats in BC because the Airtran system won't allow it. She said to try our luck at the counter. I understand the logic on one level where new customers may be forced to buy BC tickets. But then , they could also sell the economy seats vacated by us for the BC upgrade to customers paying a premium.

So I guess you can't use the voucher automatically even if BC seats are available. Never had this scenario before as I am pretty sure I upgraded to BC on some full flights in the past.
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