Never got the email from Mr Parton, but my thoughts over RWC lie with front of staff at Koru lounges. They are going to very busy managing "important" visitors who may have unreasonable expectations. As a GE I'd been keen to still have lounge access but if it means being more cramped than gate side, I'll just camp outside, on blanket, sucking wifi. Might dart in for a wicked t/a coffee from the likes of Mavis in WLG.
As to the email from Parton, poorly executed; he should write as if the letter is being delivered to the colonies by clipper. Then he would show more care. Guaranteed to annoy some when all he needed to say was that we're going to be busy, it is a once in a lifetime opportunity/situation, and we apologise in advance if the lounges exceed their fire regulation limits, etc. I'm not a rugby follower but it would be churlish to ask them to evict some lounge resident so I could have a seat; first in first served.
Hi there
Bruce here
Could you drop me some details on your daughters issue
On most dates mid week either akl Chc or akl wlg and return I can still find fares at $89 so I suspect I am missing your point
You can use my email
[email protected] if that helps
It might be that you are trying to travel at peak business time but if that is the case you should have had other options on this at least
Cheers
Bruce Parton
Ps - not sure what the clipper meant
But don't get me started on AIR's charging policy for school groups travelling domestically/internationally during the RWC. My daughter's school trip to Noumea in mid October got hit with a WLG-AKL sector cost of $299 1-way travelling mid week [and plenty of smart saver still available on actual flight]. Anyone want to buy some cookies from our cake stall?