Yeh, I agree with GB. I think they will care less that it's your agents fault as much as they will care that it wasn't theirs. BA credited a flight to my wrong account somewhat recently and it is to the point that I am convinced it will take an act of God or Congress to fix it. And this was *their* fault. I think that since it's your fault that they will tell you, too bad. Good luck just the same, though.

[This message has been edited by Darren (edited 08-18-2003).]