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Old Aug 31, 2011 | 5:20 am
  #1073  
CDF
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Join Date: Jun 1999
Location: Michigan, DL Platinum, Marriott Lifetime Titanium, Hyatt Gold
Posts: 358
LNF - Can they process over the phone?

I currently have a reservation for the Courtyard Long Beach for tonight (8/31) for 1 night booked at a "Best Available Rate". When checking this morning, it looks like the "Best Available Rate" has now dropped by $20 on the Marriott website. If I call Marriott, will they honor the LNF rate and give me the extra discount or do I have to submit a form? The reason I ask is that I'm flying out this afternoon and need to have a reservation in place before I arrive.

Should I cancel the existing reservation and just book it at the new lower rate or should I try for the LNF guarantee? If I have to submit the request, will Marriott honor the LNF rate after the stay is completed if the request isn't processed today? Can I call Marriott to honor the LNF rate? This is the first time I've run into the rate actually dropping the day of my travel so any feedback is appreciated.

Thanks!
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