Originally Posted by
GadgetFreak
I called to get an unlock code for my phone. They said they don't do that. I said they had in the past and no response. Then they told me the plans. Im now in airplane mode using WiFi. Instead of the old plan they get nothing.
I got a replacement device that was unlocked. Ill try to get mine unlocked here in the next week or so and let u know what they say. Customer service of VZW is going down hill.