FlyerTalk Forums - View Single Post - Rant : When Luxury Hotel leave out basic amenities
Old Aug 30, 2011 | 6:50 am
  #25  
sharkshooter
 
Join Date: Dec 2004
Location: YOW
Posts: 750
Originally Posted by BENLEE
... The most common stuff they leave out are dental kits, mineral water, toiletries ( or the lack of ), coffee/tea, DVD player and most will say internet connection. Some are available "upon request" and might be "subject to availability" while others are chargeable. This is annoying to me because I don't like to waste time to call for stuff that should be all there in the room for my convenience in the first place.

...
For the "upon request" items, why not list them in the "comments" section on the reservation? If it really is a "luxury" hotel, they should take care of it for you before you arrive. If they don't, is it really a luxury hotel?
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