Originally Posted by
BENLEE
... The most common stuff they leave out are dental kits, mineral water, toiletries ( or the lack of ), coffee/tea, DVD player and most will say internet connection. Some are available "upon request" and might be "subject to availability" while others are chargeable. This is annoying to me because I don't like to waste time to call for stuff that should be all there in the room for my convenience in the first place.
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For the "upon request" items, why not list them in the "comments" section on the reservation? If it really is a "luxury" hotel, they should take care of it for you before you arrive. If they don't, is it really a luxury hotel?