1.
Hyatt FAQs & Tutorial on Getting Hyatt Points - PLEASE READ
Please use CTRL-F function on the page.
2. Once a property let me slide and refunded the amount charged on my credit card due to my error in making the reservation. But I don't think this is Hyatt's normal policy, YMMV.
Last edited by Tigersan; Aug 28, 2011 at 7:57 pm
Reason: YMMV for question 2