I understand FT handles in green mean they are for company representatives. But something odd just happened when I tried to search for their posts. This is the poster in question.

According to the profile stats, there are supposed to be 22 posts made by said representative by far. However, performing a post search, the system only pulled up 3 (one on 8/11 & the other two today).

Why the discrepancy? What happened to the other 19 posts?

I don't think OMNI or CC plays any role in it since said poster isn't eligible per 180/180 rule.

Is there some invisible and/or private forum/s company officials are allowed to post and be part of the post count? The only private fora on FT I know are for mods and TBers. I don't know if those posts count when mods/TBers post in private fora though.

Or is it just another system glitch?