FlyerTalk Forums - View Single Post - Hurricane Irene - Impact to CO/UA's Operations & TRAVEL WAIVER
Old Aug 27, 2011 | 9:07 am
  #128  
greendx
All eyes on you!
15 Years on Site
 
Join Date: Mar 2009
Location: Brooklyn, NY
Posts: 1,483
Originally Posted by cfischer
I am on hold for > 45 minutes now UA/CO knew what was coming this weekend and they cannot upstaff their call centers? Don't PEs get priority when they call? Very disappointing
It's been taking me 60-90 minutes to get through to CO. Third time calling now. Got through but now waiting to get a supervisor to help out making a change. Taking a very long time but understandable. Last night the agent I spoke to was in her 12th hour of work so I'm sure they are using all available resources.

Originally Posted by iahphx
I was flying LIT-ORD-PHL last night and around 5 pm in LIT they announced that all flights into NYC were cancelled (making me nervous that PHL could be next). When I got to ORD, it was definitely true that all UA flights into LGA were cancelled. I thought I saw EWR flights still going, but then these were cancelled, too. Did anything fly into the NYC airports last night?

With the NYC flights cancelled and the storm approaching, I was kind of expecting "Fall of Saigon" conditions at my PHL-bound gate, but there weren't THAT many people standing by. Things were quite orderly and relatively calm.

I heard something about Mayor Bloomberg ordering the NYC airports closed to arrivals, but it would have made no sense to do that on Friday evening. I'm in the Philly area now (11 am) and there are still only light winds and no rain.

It's frustrating because any logical traveller would have thought Friday evening would be "safe" to fly to the Northeast. I was originally scheduled to fly in Sat. evening and I thought that would likely be cancelled. But I fully expected all the Friday night in-bound flights to operate, with all the planes being flown out by Saturday afternoon. It's ridiculous when elected-officials panic beyond anything that is reasonably prudent.

My sister was supposed to fly into LGA from ORD on DL this morning but was able to get out last night. She got in to LGA around 8pm. Not sure if there were later flights or flights in today.

Last edited by iluv2fly; Aug 27, 2011 at 10:59 am Reason: merge
greendx is offline