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First CO Experience in a While... and it was terrible. Is it always like this?
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Aug 26, 2011 | 8:29 am
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jlemon
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It appears that some of the CO staff do not like the fact the airline is merging with UA and that service may be suffering because of this, IMHO....
Sorry you had this experience. Hopefully, things will improve as the merger progresses.
jlemon
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