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Thread: 2 pax award itinerary & 1 pax can't go?
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Old Aug 25, 2011 | 10:06 pm
  #3  
lax2010
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Join Date: Feb 2010
Location: LAX
Programs: UA-1K, Hertz-Gold, Marriott-Gold, PC-Platinum, SPG
Posts: 2,777
Originally Posted by RockyMntFlyer
What happens if one passenger on a two passenger award itinerary cannot go? Can the other flight be switched to someone else or can the miles be refunded? Other options?

Thanks
If it is on UA metal then you can split the PNR into two and cancel one. All applicable cancellation or mileage redeposit fee will have to be paid for.
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