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Thread: BOS: a mixed bag (and how to address issue?)
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Old Aug 25, 2011, 5:37 pm
  #5  
Fisher1949
 
Join Date: Dec 2010
Programs: One Pass Gold, Delta Medallion , Avis, Hertz, Budget, most hotels
Posts: 462
Originally Posted by jkhuggins
TSA would recommend using the "Talk to TSA" online feedback from.

I've not used it, so I can't testify as to its effectiveness.
Contact TSA with a complaint? I assume you're joking. TSA will either ignore it or send an incoherent response automatically generated by a computer.

A better bet would be complain to MassPort. http://www.massport.com/massport/Pages/Feedback.aspx

They'll probably refer this to TSA but at least it will register on someones metrics.
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