Originally Posted by karnold8103

Marriott upgraded me right away to Gold...and everything was in my profile. The day shift is much friendlier than the night shift and they are taking care of everything. They took care of last nights accomodations, are giving me $100 and a free night at any Marriott Hotel. They are also going to make sure I get credit for the night at the Spring Hill so I get the free night with the current promotion.

I'm sure this can happen at any hotel chain at any time...it was just bad timing because I had not slept in 24 hours and was ready for bed.