Originally Posted by
OrientExpress
Give up, my advise to you
I can't claim 01 missing night of stay since February11
Claim it on May, now over 3 months, no answer from a-club website, no answer from Accor local office also!
Now i'm thinking about other Hotel Program!
Dear OrientExpress,
I'm sorry that you didn't get a prompt response from our service.
Could you please confirm that you have sent us a copy of your hotel bill? In this case, could you please give me your A|Club number as well as the date of your stay through private message? Thank you!
Best wishes,
Dieu Anh