Originally Posted by DLroads

+1

But it's about more than trust. This is a clear violation of 49 U.S.C. § 41712. No merchant can retroactively change the terms of a sale. If you don't like it, you must join the many people here who filed a complaint with the department of transportation at http://airconsumer.ost.dot.gov/escomplaint/es.cfm and also contact your congressmen/senator and request that they would follow up with the DOT and request the complaint is reviewed in full.

Then, you need to also call Jeff and Richard's office and tell them that you lost the trust in them.

And, your CS line,

And send one old fashion letter,

And tell them to change it back.

They lost the trust, and alot more-

They lost people's good will. And good will goes a long way and carries a lot of $$$