So a weather system made it 1000 miles from middle America to the east coast in 2 hours? I'm impressed.

He also got the 3-hour comp rule completely wrong.

Sorry, but one you start to get stuff like that wrong credibility goes to hell in my book.

Yes, JetBlue does not have interline relationships with many carriers meaning that rebookings are a pain. The guy's complaints are reasonable, and my recollection of the weather situation on Sunday was that it wasn't so bad in the NYC area. But he misses a number of easy facts that distract from the message.