I recently had an extended stay at the La Concha Renaissance. I thought I would post my review.

Our room was not ready at 4pm when checking in so we grabbed lunch across the street. No big deal we waiting about an hour past check-in time for it. The property is gorgeous and the concierge desk, front desk, and valet staff were very accommodating.

The concierge lounge is only open MON-FRI. I was with a party of 4 and was surprised to learn only 2 members of a party can go into the lounge per day otherwise it is $35 per extra person. They would log names of those who entered. This seemed only strictly enforced during breakfast. Regardless, I was upset to learn this after booking and felt that I was treated condescendingly by the concierge hostess. The food, honor bar, and kitchen staff there were great however. The ocean view lounge out back of the concierge was a nice getaway spot with a beautiful view.

The maid staff did a wonderful job. They typically clean the rooms in the afternoon at least on my floor. The balcony in the oceanfront oceanview rooms was barely big enough to stand on. The 2 queen bed room I booked stated it had a couch and a chair, however it only had a chair. Not a big deal, but the duvet was torn and the pillow cases had some weird stain on them. The refrigerator was also dirty with some sticky substance at the bottom. The ice machine on my floor was in and out of service and when it did work the ice was dirty half the time (speckled with leaves it seemed) - Both on the 10th and 11th floors.

The service was typically slow at the restaurant by the pool but that is the culture in Puerto Rico I learned. The food was decent and wasn't absurdly priced. The drinks were typical prices of a resort and they were strong.

The pools, hot tubs, and seating were ample. The beach had nice chairs and umbrellas for no charge. FYI I did not pay a resort fee using points. I really enjoyed the atmosphere of being outside there. One of the better resort Marriott setups. I didn't really think there was an abundance of noise during concerts or the weekend nights as others have noted.

Not that I was there for work, but the wireless Internet was spotty in the rooms. In the lobby it was a little better, but still quite slow.

I was there during the power outage during Hurricane Irene. The hotel was the only one I heard without working back up generators. It was a mad house in the lobby with people fighting for electrical plugs on the few circuits that worked. The power was out for at least 36 hours. The room was extremely hot obviously without power. Water leaked in through the sliding glass door but not too much during the storm.

Overall it was a nice stay with more flaws than I would have expected. Typically I would contact management with any problems, but after the way I felt I was treated with the concierge situation, I didn't feel it it was worth my time. It doesn't take a lot to please me and I was mostly happy with my stay. Would I stay again? Sure, but I would try some of the other properties there first.

Some pictures below:

http://postimage.org/gallery/9l6n8fqfc/