FlyerTalk Forums - View Single Post - customer service email response time?
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Old Aug 23, 2011 | 9:35 pm
  #13  
MsEverywhere
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Join Date: Apr 2004
Location: TPA/AUS
Programs: AA EXP/2MM/AC; UA Silver; AS; DL; Marriott LTT; National Car Elite
Posts: 2,449
I sent in a request for ORC about a week ago. I got an email today saying they couldn't find the ticket # that I listed in the email. I'm not surprised, since my itin got re-ticketed about 4 times for various reasons. So I'm hoping to get another reply about a week after I FAX in my original BPs.
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