<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by LA guy:
I cannot remember the names (i.e. Fresh Lounge), but if it's in 2nd floor, it's in "shengen"area and not good for you. </font>
Non-Shengen area has a 2nd floor too, and that's where the Fresh Lounge is (I use it every time I fly through HEL). Right between the coffee shop and the duty free shop. It's absolutely nothing special - rather small, a coffee/cappuccino machine, nuts, cookies, drinks (self-served), a selection of European newspapers. Staff has always been quite helpful.