<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by JohnAx:
Sorry, Dave, I take issue with folks who copy entire messages into their reply when the original is available to the reader with a simple scroll up the page. So I try to limit the amount I repeat to the minimum needed to establish the talking point. I wasn't looking for "credibility", merely repeating a point I thought had been clear enough the first time I made it.</font>
And in no case did I copy an "entire message" in any of my posts - I merely copied what I was replying to and deleted the rest.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">As to each airline making up their own OW rules, I think that is specifically not allowed.</font>
Ad why is it not allowed? Happens on Star Alliance all the time, they are forever shopping to find the carrier which will ticket their itinerary at the cheapest cost.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Of course, if we can, some of us try to do "agent shopping" when we get an answer we don't like the first time. Perhaps AA or CX has a greater number of agents willing to bend rules in the customer's favor; my feeling is that they're simply better trained.</font>
My feeling is that the staff have discretion, wich they are told to use sparingly, based on the members status. SO I get somethign as a Gold which someone else as a Bronze won't get, but I miss out on something as a Gold which a Platinum gets.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">I'm not the least bit happy with Qantas, in spite of the several defenders who've reported great track records with them.</font>
(...snipped...)
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">So the process of pricing a (non-seasonal) OWE should really boil down to checking that the route conforms to the rules (and there really are only a dozen rules), counting the number of continents visited, counting the number of segments on each and charging extra if allowed/necessary, and adding the taxes. That it's normally done in 24 hours doesn't surprise me; that mine took a month most certainly does. </font>
And as I said in my original post, the only thing you have to complain about is the length of time it took to work this out.
Dave