FlyerTalk Forums - View Single Post - Bad experience with Qantas for OWE ticketing
Old Jun 30, 2002 | 3:41 pm
  #6  
number_6
Original Member
25 Years on Site
 
Join Date: May 1998
Location: Portland OR Double Emerald (QF and AA), DL PM/MM, Starwood Plat
Posts: 19,593
I think that QF would rectify these mistakes and refund your money if you contacted head office. They do appear to be the result of using the wrong rules (not the OWE fare rules). Even some of the OWE rules differ by country of origin so I can see how the mistake can be made. I suggest you write to Qantas explaining how you think the rules apply (and I think you are right). If you don't have a better address for QF, you can reach them at:
Customer Relations
Qantas Centre
203 Coward Street
Mascot NSW 2020
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