FlyerTalk Forums - View Single Post - Bad experience with Qantas for OWE ticketing
Old Jun 26, 2002 | 7:05 pm
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JohnAx
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Join Date: Jun 2000
Location: LAX
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Bad experience with Qantas for OWE ticketing

A fellow I respect (and likely has more experience than I) disagrees, but my first experience with Qantas pricing an OWE is hopefully going to be my last.

First, they took nearly a month, finally finishing so close to travel that I have little choice but to live with what they gave me.

Along the way, they squawked because they considered a direct flight CNS-GLT with two stops to be three segments; they denied a connection in country-of-origin because they considered it a third stop despite onward being booked <24 hours; and finally they asserted that when using more than four segments in a continent, the chronologically fifth and sixth were the ones that had to be paid for separately, not "any two". One of them was booked in biz so I got to pay $450 for that, instead of a puddle-jumper coach segment that came earlier.

Everything got straightened out but that last one - too near travel to mess with it. I guess I can ask for a $75 re-issue, or find someone to whimper to, but it's a dam*d nuisance.
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