Originally Posted by jamesensor

Last week I was denied boarding on a connection from Charlotte to St Louis on US Airways due to having too few seats and no volunteers (i did not want to miss this flight, but was out of luck). They offered me cash for the value of the flight or a $250 voucher. the cash was $287 -- so obviously I took that.

I thought that was a fair deal considering - but are you sure you can insist on cash vs vouchers now?